Join a world-leading services provider, seeking an experienced professional to manage key client relationships from the corporate headquarters. Assisting the Finance team with customer disputes and account management. 

• 6 month role, with possibility of Permanency - starting ASAP
  Please only apply if you have Permanent Resident / Citizen status 
• WFH available after initial training
• $62k + super

• Serve as the primary point of contact for major clients, managing strategic relationships and service delivery
• Continual service improvement
• Liaising with clients on invoice transactions
• Accuracy of receiving and completing data
• Communicating promptly and always following up and completing tasks

• Experience within aviation services, or similar is essential to this role
• Excellent communication skills - speaking Mandarin is hugely desirable (but not essential)
• Strong understanding of airline operations, ground handling, and aviation industry dynamics
• Proven track record in managing high-value client relationships
• Strong customer service and negotiation skills
• Advanced proficiency in Microsoft Office suite and CRM system